![]() ![]() If you wish to return or exchange any unwanted item(s) for any reason, you can return the item(s) to the original store it was purchased from within 28 days. RETURNING AN UNWANTED PURCHASE FOR REFUND OR EXCHANGE IN STORE This will need to be emailed to the relevant store or The customer making a return will be held liable for costs arising from any damage that occurs to the item(s) when returning to any of our stores. Within this period, we will also require images of the damage to the packaging and its contents. If an order(s) is broken or spoiled when it is delivered, please notify us within 48 hours of delivery otherwise the returns policy no longer applies. Our returns policy does not affect your statutory rights, full details of which can be obtained from any Trading Standards Department or Citizen’s Advice Bureau. Credit and debit card refunds must be made to the same card used for the original purchase.įor hygiene reasons, we are unable to accept returns of face masks or cycling underwear whereby the item has been removed from its packaging. Refunds will be processed using the same method of payment used for the original purchase. All refunds under this returns policy will be paid within 30 days of us receiving the returned goods. Only the original purchaser has the right to return faulty goods.ĭue to the high incidence of fraud we regret that we are unable to offer any refund without a valid receipt. Ts&Cs and late fees apply.In any circumstance of delivery damage, warranty claim or return, please email: to request the appropriate forms. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. *Klarna's Pay in 3 is an unregulated credit agreement. Debt collection agencies are used as a last resort.3 instalments gives you flexibility to shop without interest.A new way to pay that's an alternative to a credit card.To check your eligibility, Klarna will perform a soft search with a credit reference agency. Select the Klarna option and enter your debit or credit card information. ![]() No interest and no fees when you pay on time*. The first payment is made at point of purchase, with remaining instalments scheduled automatically every 30 days. Spread the cost of your purchase into 3 interest-free instalments. ![]() *Klarna's Pay in 30 days is an unregulated credit agreement. You must be 18+ and a UK resident to be eligible for this credit offer. Debt collection agencies are used as a last resort.Not making your payment on time could affect your ability to use Klarna in the future.Report returns directly in our app and only pay for the items that you keep.Complete the payment in full after purchase at no added cost.Paying after delivery allows you to try before you buy and is the easiest way to shop online. ![]() Make your purchase today so you can try before you buy. ![]()
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